Terms and conditions
In accordance with the requirement set out in article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, the obligation to inform all users and interested parties that the responsibility and ownership of the web domain www.espacionoha-do.com,as well as the associated social networks and website, is fulfilled.
The "website" www.espacionoha-do.com,belong to Sonia Pérez,hereinafter "EL ADMINISTRADOR", ID number 38823112-D, domiciled for this purpose in Sant Vicens de Montalt, zip code 08394, and whose contact email is firstname.lastname@example.org
User means any person who browses the website, accessing any of its pages or sections, sufficient with the simple access and / or use of this website, accepting from such access and / or use, the terms and conditions reflected herein.
In case the user wishes to purchase any of the services of EL ADMINISTRADOR, the sales policies will also apply, which will be mandatory.
USE OF THE WEBSITE
All graphic, textual, multimedia, photographs, images, videos, or any other digital file format found on the website, understood hereinafter as "the contents", belong to EL ADMINISTRADOR and is protected by national and international copyright laws.
The user assumes responsibility for the use of the website, not being able to use them to:
Carrying out illegal activities, illegal or contrary to morality, good customs, good faith and public order;
- Comment or disseminate content or propaganda of a racist, xenophobic, pornographic, apology of terrorism, that violates human or civil rights in general;
- Cause damage to the natural, intellectual or moral person of THE ADMINISTRATOR, its suppliers or third parties;
- Introduce or disseminate computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage into the network;
- Attempt to access and/or use other users' email accounts and modify or manipulate their messages.
THE ADMINISTRATOR reserves the right to withdraw all comments that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, order or public safety or that, in his opinion, are not suitable for publication. In any case, THE ADMINISTRATOR will not be responsible for the opinions given by users in any opinion tool contained in the website www.espacionoha-do.com
THE ADMINISTRATOR at all times will ensure that the use given to the website, the contents, and the processing of the user's personal data, are carried out in the most correct way. To do this, the user can always exercise their rights of access, rectification, cancellation or opposition, all in compliance with the guidelines of Organic Law 15/1999, of December 13, Protection of Personal Data, the user may contact EL ADMINISTRADOR to email email@example.com
In order to verify the accuracy of the data, together with each form of collection of personal data, or in the services in which the user's contact email is necessary, it will be known of the existence and acceptance of the particular conditions of the processing of your data, informing of the responsibility of the file created, the address of the responsible , and how to exercise your rights, further mentioned in the previous paragraph of these terms and conditions. At no time will the ADMINISTRATOR share the file with third parties.
In addition, in compliance with the provisions of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, EL ADMINISTRADOR undertakes to request the user's consent to the processing of his email for commercial purposes at all times, and will inform the platform used for the management of email marketing.
THE ADMINISTRATOR is the owner of all the intellectual and industrial property rights of the website, as well as the elements contained therein, which, by way of example, but not limited to, are: images, sound, photographs, audio, video, software, texts, brands, logos, color combinations, structure, design, selection of materials used, programs necessary for its operation, access and use, being expressly prohibited the reproduction, distribution and public communication, including its modality of making available, all or part of the contents of the website, in any medium and by any technical means, for or without commercial purposes without the authorization of EL ADMINISTRADOR.
The user undertakes to respect the copyright owned by EL ADMINISTRADOR, may consequently view, print, store in an electronic or virtual device, but solely and exclusively for his personal and private use, not being able at any time to distribute, reproduce, onerous or free of charge, to third parties, or carry out any transformation thereof. In any case, it must always mention the authorship of EL ADMINISTRADOR and the website when it decides to share on any social network any of the contents, not being able at any time to modify, in whole or in part, any of the contents.
EXCLUSION OF WARRANTIES AND LIABILITY
THE ADMINISTRATOR has taken all the technological measures, necessary on the website, to avoid damages of any kind that may cause, by way of example: errors or omissions in the contents, unavailability of the website or the transmission of viruses or malicious or harmful programs in the contents or data of users, and is not responsible if at any time one of these measures fails as a result of misuse and / or abusive by a third party.
The user must at any time refrain from deleting, altering, circumventing or manipulating any protection device or security system that was installed on the website.
THE ADMINISTRATOR reserves the right to make, without prior notice, the modifications it deems appropriate on the website, being able to change, delete or add both the contents and services provided through it, as well as the way in which they are presented or located, as well as the design and structure of the same.
THE ADMINISTRATOR has no control over the links and / or external contents that may exist on the website, so it is not responsible for them, nor will guarantee the technical availability, quality, reliability, accuracy, breadth, veracity or validity of any material or information contained therein, and these external links will not be understood as a possible association, merger, collaboration or participation with the owner and / or responsible of the web domain to which they are associated.
THE ADMINISTRATOR reserves the right to deny or withdraw access to the website and/or the services offered without prior notice, at its own request or from a third party, to those users who fail to comply with these terms and conditions.
ESPACIONOHA-DO OFFERS TWO PAYMENT METHODS:
1. Credit or debit card
1. CREDIT OR DEBIT TARGET (Safe Payment with VISA OR MASTERCARD)
- Espacionoha-Do accepts payment of purchases made through its Website with the following credit or debit cards: Visa, Visa Electron, MasterCard and Maestro.
- The charge will be made online, that is, in real time, through the payment gateway of the corresponding financial institution, once it has been verified that the data communicated are correct.
- The cardholder is responsible for transactions on the website.
- We guarantee that each of the transactions made in Espacionoha-Do is 100% secure. All transactions involving the transmission of personal or bank data are carried out using a secure environment. Espacionoha-Do uses a server based on standard SSL (Secure Socked Layer) security technology. All the information transmitted to us by the user travels encrypted over the network.
- Your credit card details are not recorded in any database but go directly to the Bank's POS (Terminal Point of Sale).
- In both cases, when paying by VISA or MASTERCARD card, the following data will always be requested: the card number, the expiration date, and a Validation Code that matches the last 3 figures of the number printed in italics on the back of your VISA or MASTERCARD card, thus offering more guarantees about the security of the transaction.
- IMPORTANT: Credit card fraud is a crime and Espacionoha-Do will bring legal action against anyone who makes a fraudulent transaction in our online store.
It is one of the safest, fastest and most convenient systems in online transactions. Owned by eBay, it is the most widespread payment gateway on the Internet, offering an additional protection system since the user only has to provide their email and password.
Paypal allows you to make purchases in less than 1 minute,without having to enter your credit card details every time.
Its security is guaranteed by communication protocols encrypted using 128-bit SSL.
The Paypal gateway can be used as a simple credit card gateway,or as a specific gateway for users with Paypal account. In addition, thanks to Paypal, the financial data is not visible by the seller.
Paypal accepts most credit cards and also allows you to link a bank account to make payments directly:
You can use the following cards in PayPal:
- Visa Electron
- American Express
- Aurora (co-branded cards)
- The card must be registered in the name of the PayPal account holder.
- Some virtual or prepaid cards may not be suitable for use in PayPal. If you want to use such a card, we recommend that you first make sure that it can be reused.
- Some vendors do not accept payments made with American Express.
For more information, visit www.paypal.es
In no case will Espacionoha-Do be liable for any damage or damage arising from the incorrect functioning of the company responsible for the management of payment by Atenea Parafarmacia Bio, being responsible the partner company once the website of parafarmaciabio.com has been abandoned, being duly communicated to the User.
Conditions for making a return
Returns will only be accepted in case of defective or incorrect item (preparation error).
To be accepted by Espacionoha-do, the items must be in perfect condition and have the interior labels, original packaging, unused or unsealed. They must be preserved when guarding wet sites, extreme temperatures or very intense direct light.
All Products that have not been stored under the above conditions shall be excluded from the warranty.
Deadline to be able to make a return
The period of return of the products by the customer is 5 working days from the date of receipt of the order.
After 5 working days from the delivery of the order, no refunds will be accepted.
RETURN A DEFECTIVE OR INCORRECT ITEM.
In the event that the customer has opened the package or the product and has detected a manufacturing defect or a preparation error in the shipment (and only in these cases), we will accept the return of the same prior authorization by email.
No refund will be made that has not been previously communicated.
In case of non-conformity with the products received, Espacionoha-do will replace the product with the same product or an equivalent product. The replacement will be made within the same period as the delivery period, in all cases, from the receipt of the product.
Espacionoha-do will take care of the freight corresponding to the return and new shipment. Only in the case of defective product, the customer could make a change for another item.
WHEN AND HOW THE CUSTOMER RECEIVED THE AMOUNT OF THE RETURN.
Once the material has been received in our warehouse and reviewed by our staff, the credit will be made, if applicable:
- being deducted from an upcoming purchase in case you wish;
- proceeding to your withdrawal according to the payment method made by the customer.
The amount to be refunded will be the amount originally stated in the order.
COST OF RETURN.
The customer must bear the cost of the return until the time thatEspacionoha-do has checked the condition of the product.
In case the return is justified, Espacionoha-do will pay the transport costs of the return.